Shipping & returns

SHIPPING COSTS
Shipping within EU € 10,00 per parcel (free shipping order above € 60,-)
Shipping outside EU € 15,00 per parcel (free shipping order above € 100,-)
MASQUELIER’s® products are shipped from the Netherlands. Within the EU, all local taxes and duties are included. For shipment outside the EU, additional taxes and/or customs duties may apply.

DELIVERY TIME
Your order will be shipped within 1-2 business days after receipt of your payment confirmation. Shipment time may vary per shipment method. If you did not receive your order confirmation within 1-2 business days, please contact the CEP International service desk at [email protected].  

100% SATISFACTION OR MONEY BACK GUARANTEE
At CEP International you enjoy a 100% satisfaction, or money back guarantee at your first order. This allows you to test the product virtually for free. All first time purchases of a CEP International product may be returned within 30 days to CEP International. Simply return the product by using the form which can be requested at [email protected] and we will reimburse the product-purchase-price to your bank account. Shipment costs made to return the product will not be reimbursed.